Shipping Policy
Thank you for shopping with us! We aim to get your order to you as quickly as possible. Here are the details of our shipping policy:
Processing Time:
All orders are processed within 1-2 business days. You will receive a confirmation email once your order has shipped.
Shipping Time:
We offer standard shipping, which typically takes 1-3 business days for delivery, depending on your location. Please note that shipping times may vary due to factors such as weather conditions and postal service delays.
Shipping Costs:
Shipping costs are calculated at checkout based on your order weight and destination.
Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email so you can keep an eye on your package’s journey.
If you have any questions about your order or our shipping policy, feel free to reach out to our customer service team. We’re here to help!
Happy shopping!
Return Shipping Policy
We want you to love your purchase! If there is an issue with your order, such as a defect or error, we’re here to help.
To initiate a return for a defective product, please follow these steps:
-
Contact Us:
- Send an email to [email protected].
- Include the following details:
- Your order number.
- The date of your order.
- Clear images showing the defect in the product.
-
Review and Approval:
- Once we receive your email, our team will review the submitted information.
- If the defect is confirmed, we will provide you with return shipping instructions or a replacement product at no additional cost.
-
Refund Processing:
- Once the returned item is received and inspected, we will process your refund.
- Refunds typically take 3-5 business days to reflect in your account, depending on your payment provider.
Please Note:
- The return request must be sent within ONE day of receiving your order.
- Items must be unused and in their original packaging when returned.
- We do not accept exchanges or returns for non-defective items.
Thank you for supporting our small business. If you have any questions, don’t hesitate to reach out.